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2024 SERVICE DEALER CONFERENCE
Thursday 28th November 2024
Crowne Plaza, Stratford-upon-Avon
Conference theme: Driving Success
This year’s conference will feature keynote speeches from renowned business professionals, customer insights, interactive workshops, and networking opportunities. This year’s conference promises to inspire, educate, and equip dealers with the tools and strategies necessary to thrive in an ever-evolving landscape.
Attendees will be provided with key information and actionable takeaways to help drive their business to success in today’s challenging environment. Ultimately, helping today’s dealerships to work smarter, not harder.
The Service Dealer Conference & Awards takes place on Thursday 28th November 2024, once again at the Crowne Plaza, Stratford-Upon-Avon.
Don’t miss the opportunity to invest in your dealership by joining us for a day of learning, and networking.
2024 Conference Agenda
| 09:00 | REGISTRATION & COFFEE |
| 10:00 | WELCOME - Duncan Murray-Clarke |
| 10:10 | Keynote Ellis Watson |
| 11:10 | COFFEE BREAK |
| 11:35 | Introduction – Duncan Murray-Clarke |
| 11:40 | Customer Insight - Karl McDermott, Head Groundsman, Lords |
| 12:05 | BREAKOUT SESSION 1 |
| A – Cyber Crime: How criminals are hacking your business | |
| B – AI in Action: From research to results | |
| 13:05 | LUNCH, NETWORKING & SPONSOR SHOWCASE |
| 14:05 | WELCOME BACK - Duncan Murray-Clarke |
| 14:10 | Customer Insight - Andrew Ward MBE, Farmer |
| 14:35 | Customer Insight - Jim Buttar, Head of Grounds and Technical Operation, RFU Twickenham |
| 15:00 | Coffee |
| 15:25 | BREAKOUT SESSION 2 |
| A – Cyber Crime: How criminals are hacking your business | |
| B – AI in Action: From research to results | |
| 16:25 | Q&A Panel session |
| 16:50 | Closing remarks – Duncan Murray-Clarke |
Entries are OPEN for the 2024 Service Dealer Awards! If you or someone you know wants to be in with a chance of winning one or more of these prestigious award-winning titles, make sure you get your nomination in before the closing date.
Awards will be held at The Crowne Plaza, Stratford Upon Avon on Thursday 28th November 2024.
Closing date for entries is 18th October 2024.
