SELF-REPAIR SOLUTIONS EXPANDED

John Deere has announced what it calls “significant steps to support customers’ ability to maintain and repair their machines across the agricultural and construction industries”.

The digital solutions will be rolled out in the US in the second half of this year, and it says European farmers are to also benefit from the new functionalities. The firm says the enhancements will provide ‘even more support to customers and independent repair workshops, including enabling to re-program John Deere manufactured electronic controllers’.
 
Deere says it should be noted that the legal framework conditions for the US and EU market differ in some cases. In Europe, the RMI (Repair and Maintenance Information) regulations apply. In the EU 27 different EU regulations are legally framing the right to repair for the agricultural equipment industry. These regulations list all data to be shared with independent operators or workshops. Data are available for many model years, on the John Deere Repair and Maintenance Information website. These include, among others the John Deere Bookstore; University; Service Gard; Partscatalog; and ReadyTo.
 
The new functions primarily expand the repair options in the US. However, functionalities have also been added to European RMI. One new feature is the integration into the John Deere Operations Center. This means farmers can use the Operations Center not only to manage field and machine data, but also for maintenance and machine information.