LESS THAN A WEEK UNTIL THE SERVICE DEALER CONFERENCE & AWARDS

The Service Dealer Conference & Awards takes place next Thursday, November 28th, once again at the larger venue of the Crowne Plaza, Stratford-upon-Avon.

This years’ event will embrace the theme Driving Success with organisers promising it will deliver inspiration and strategies to aid dealership management and growth. Through a series of workshops, guest speakers and audience interaction, it's our intention that delegates will leave with the tools to help dealerships thrive. 

Service Dealer owner Duncan Murray-Clarke said, “I think that this year has seen some extremely tough conditions and even tougher decisions. I know everyone who runs an event says ‘bigger and better’, but we do just keep growing with everyone’s support and positive attitudes. We promise to keep doing our best to deliver a strong, informative platform for our delegates and sponsors.”

Highlights of the day will include a keynote presentation by Ellis Watson, a business leader, whose impressive career has taken him on a journey, leading businesses through change and disruption. Ellis’ experience, makes him well equipped to share his insights into how to deal with complex challenges and not to see them as a threat, but to view them as a springboard for positive change. 

Also on the agenda will be the ever popular breakout seminar sessions. These will include AI in Action: From Research to Results, presented by Neil Wilkins, marketing consultant and senior tutor at Cambridge Marketing College. Neil will be delivering a practical and engaging workshop exploring AI applications, demonstrating the tools and techniques that deliver measurable business value.

The second breakout is entitled How Criminals Are Hacking Your Business and will be presented by Warwickshire Police Cyber Crime, in company with the Regional Cyber Crime Unit. This workshop promises to give delegates an insight into how cyber criminals use team members to gain sensitive information from your business. The session will explore techniques criminals might use and will demonstrate with case studies how this could happen.

Also a key part of the day will be a series of Customer Insight presentations. Joining us on stage to share their experience and provide valuable look at what top professional in their field require from their local dealerships will be: Jim Buttar, head groundsman at the RFU (Twickenham), Andrew Ward MBE, farmer; and Karl McDermott, head groundsman, Lord’s.

And in the evening following on from the day's events, will be our gala Dealer Of The Year Awards ceremony. Presented once again by comedian Charlie Baker, with entertainment from top stand-up Rob Rouse, the winners of our prestigious awards will be revealed.

Duncan Murray-Clarke added, "We look forward to seeing all our amazing dealer delegates and fantastic sponsors next week. We can't wait for everyone to enjoy what we have in store this year."