BUILDING THE DEALERSHIP OF THE FUTURE

Service Dealer has launched the latest module of the free Dealer Digital Toolkit, entitled Building The Dealership Of The Future - this time offering expert advice on future-proofing the dealership.

The module, which can be accessed through the Service Dealer website, covers the subject areas:

• What does the future dealership look like?
• The Rise of Robotics
• Doing Good

The module offers practical advice as to how you might future-proof your business to meet the needs and wants of your customers in the next five years. It explores what things might look like in five years’ time, including the changes to the physical shop, the advances in robotics, and the social impacts and attitude changes the industry has to make.

Service Dealer owner Duncan Murray-Clarke says, "Several elements are key in this module. Technology, and keeping up with it of course, is vital. Also the look and feel of your dealership, with consumer expectations getting higher and higher, means we have to keep pace with that.

"We also must think about sustainability as this is a topic that is becoming more and more important not only for businesses, but also for individual consumers. And finally we need to consider how to attract the right people to work in our dealerships - and then how to motivate and retain them."

As ever this module contains video content from real dealers, offering real-life advice.

Dealers can access the content through the Service Dealer website, using their login details from before - or if you've forgotten your password, simply request a new one.