Briggs & Stratton has announced two new appointments related to service support for its OEM and service dealer network in the UK and Ireland.
Firstly, Deon Horn has joined the company as director technical service EMEA. He is based in the German office and is responsible for technical support, training and warranty in the EMEA region. Briggs say Deon has held various international service positions within the automotive industry.
Deon is taking over from Barry Goodchild who, during his 22 years with the company has held various positions in the UK and Germany. In a statement the company said, "We thank Barry for his invaluable contributions to the business and wish him well as he seeks to focus his energy on other pursuits."
Secondly. Jamie Hockenhull is their new service technician responsible for supporting UK and Ireland dealers and OEM customers. Like Deon, Jamie is based in the German office where the company has centralised some of their EMEA technical support resources. Jamie joins after more than 9 years in the British Army, where he served as a mechanic. Jamie can be reached on .
Jürgen Rehg, senior director sales, responsible for the after sales and service business in EMEA said, "We are confident that we will be able to continue offering the superior support our customers are used to. The centralisation of some of our technical resources in Germany should allow us to even better react to peaks in demand and use our technical expertise in a more efficient way."