Manitou UK Ltd and Thurlow Nunn Standen have announced TNS will become a Manitou Agricultural, Industrial and Construction dealer, effective from 1st January 2021.
Manitou UK managing director, Mark Ormond said, “We are delighted to announce that TNS will be our authorised agricultural and construction product dealer in East Anglia as from 1st January 2021. Having worked with TNS before, I have no doubt about the standard of service they will deliver to our mutual customers.”
TNS will have access to the full range of agricultural and industrial products and services across its entire trading area. The company will cover a slightly smaller geographical area for the Manitou construction product range and will be responsible for sales of new machines whilst providing aftersales back-up to existing customers.
“The addition of the Manitou brand is one we are clearly excited about,” explained James Thurlow, TNS managing director, “as it demonstrates the company’s desire to offer a full line product portfolio, which is strategically aligned to our customers developing business needs.”
TNS sales director, Chris Tew explained, “All five TNS sites will promote Manitou’s full range of Agricultural material handlers, although it is still to be agreed if this will be mirrored by the Construction and Industrial product offering. We will now be looking to appoint a Manitou product specialist before the end of 2020 to develop and grow the market share across the Agricultural, Industrial and Construction sectors.”
Adrian Brown, TNS aftersales director explained, “We are in the process of designing our training programmes for the entire TNS service team. Although the appointment does not take effect until 2021, Manitou and TNS are now working together to train employees across sales, service and parts departments, ensuring machine and spare parts knowledge is in place ready for the new year.”
Adrian added, “TNS will also continue to offer full service and parts support to those Merlo customers we have support over the past few years until Merlo UK find a suitable partner in the East of England.”