U.S dealership guru

Bob Clements, the president of Bob Clements International Inc. (BCI), the Missouri-based dealer-development specialists, will be speaking at this years’ Service Dealer Conference - which takes place at the Double Tree by Hilton Oxford Belfry, on Thursday November 21st 2019.

Bob is a sought-after speaker who loves to challenge and motivate owners, managers, and salespeople to reach new levels of success. He will be speaking at the Hilton Oxford Belfry specifically in relation to the Conference’s theme of Turning A Profit.

Bob will deliver both his own solo presentation to our dealer delegates as well as running one of our popular, smaller group, breakout sessions - the essence of each being the creation and retention of profitability in all areas of the dealership.

 Click below to view a video introducing Bob.

Bob says of his business’s philosophy, “Our success is found in the success of others. When we have the opportunity to work with a dealer who, after years of struggle, has been able to turn his dealership around, finally showing a profit and breathing a sigh of relief, we know that we are doing work that matters.

“Equally when we work with a dealer who used to look at his service department as a necessary evil but is now realising a significant income and impact on customer satisfaction because of the work they produce, we know that we are involved in work that matters.

“Sometimes,” Bob continued, “we are fortunate to work with dealers that are thriving but know they can reach new levels of success. We’ve been able to help them successfully establish new locations, expand their markets and product lines and work to transition their businesses to the next generation.”

Joining Bob in making the trip over and returning to the Conference after running two very successful sessions in 2018, will be Sara Hay, Vice President of Operations and Development at Bob Clements Inc (BCI).

Sara who now contributes a popular column to each issue of Service Dealer magazine, will be teaming up once again with Pete Harding of PFW Associates dealership consultancy, for one of their popular U.S vs U.K workshops.

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